{"xsrfToken":"d0cde9c7e99e1fc74bfe08060d252bab4802201f_lout","branding":{"id":"10","key":"acl","name":"Abacus Service Desk","portalBaseUrl":"/servicedesk/customer/portal/10","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/10/9","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#46993c","headerLinkHoverBGColor":"#46993c","headerBadgeColor":"#46993c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/858f7a9b-1f10-4b98-868b-38abb7d5b03e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTdmZGNhNC0wMzVmLTQzZjgtOGQyZi05Mzg1NzRjMTQyYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg1OGY3YTliLTFmMTAtNGI5OC04NjhiLTM4YWJiN2Q1YjAzZSI6WyJyZWFkIl19LCJleHAiOjE3MzQ4NDE5MTksIm5iZiI6MTczNDg0MTMxOX0.BTjDgsDCBSsPtMClBm-mVWcKDnUQDVSim0MjY5GS1yU&client=917fdca4-035f-43f8-8d2f-938574c142c6&mode=fit","logoId":"858f7a9b-1f10-4b98-868b-38abb7d5b03e","isLogoAvailable":true,"helpCenterTitle":"Welcome!","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome!","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"},"zh-CN":{"localeDisplayName":"Chinese (China)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ee8a1d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTdmZGNhNC0wMzVmLTQzZjgtOGQyZi05Mzg1NzRjMTQyYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3MzQ4NDE5MTksIm5iZiI6MTczNDg0MTMxOX0.WI-qCjqlpHNSCHdLzt__8b9xDxSxQ-iLa7cWmxCPoOs&client=917fdca4-035f-43f8-8d2f-938574c142c6&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"10","key":"acl","projectId":13000,"serviceDeskId":10,"name":"Abacus Service Desk","description":"<p>Welcome! We would love to hear from you. Let us know how we can improve Abacus for you.</p>","portalBaseUrl":"/servicedesk/customer/portal/10","onlyPortal":false,"reqTypes":[{"id":"342","name":"Ask a Question","descriptionHtml":"","callToAction":"Ask a Question","introHtml":"","icon":12745,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12745","groups":[121],"key":""},{"id":"32","name":"Improvement","descriptionHtml":"","callToAction":"Improvement","introHtml":"<p>Is an existing feature missing the mark? Help us understand how we can improve it.</p>","icon":12725,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12725","groups":[121],"key":""},{"id":"36","name":"New Feature Request","descriptionHtml":"","callToAction":"New Feature Request","introHtml":"<p>Is there functionality you wish existed in Abacus? We'd love to hear about it.</p>","icon":12745,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12745","groups":[121],"key":""},{"id":"35","name":"Report Bug","descriptionHtml":"","callToAction":"Report Bug","introHtml":"<p>Does an existing function not work as expected or as it did previously? Let us know right away and we will fix it.</p>","icon":12710,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12710","groups":[121],"key":""},{"id":"97","name":"Request Configuration Help","descriptionHtml":"","callToAction":"Request Configuration Help","introHtml":"<p>Request help with creating formulas from an expert.</p>","icon":12706,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12706","groups":[121],"key":""},{"id":"127","name":"Schedule a Demo","descriptionHtml":"","callToAction":"Schedule a Demo","introHtml":"<p>Want to see Abacus in action before installing? Request a demo here.</p>","icon":12727,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12727","groups":[121],"key":""},{"id":"122","name":"Abacus Feedback","descriptionHtml":"","callToAction":"Abacus Feedback","introHtml":"","icon":12701,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12701","groups":[],"key":""},{"id":"320","name":"Checkout","descriptionHtml":"","callToAction":"Checkout","introHtml":"<p>Request Type used with Checkout App.</p>","icon":12861,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12861","groups":[],"key":""},{"id":"322","name":"Checkout Invoice","descriptionHtml":"","callToAction":"Checkout Invoice","introHtml":"<p>Request Type used with Checkout App.</p>","icon":12861,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12861","groups":[],"key":""},{"id":"321","name":"Checkout Purchase Order","descriptionHtml":"","callToAction":"Checkout Purchase Order","introHtml":"<p>Request Type used with Checkout App.</p>","icon":12861,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12861","groups":[],"key":""},{"id":"95","name":"Report a Bug","descriptionHtml":"","callToAction":"Report a Bug","introHtml":"","icon":12710,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12710","groups":[],"key":""},{"id":"147","name":"Request Server/Data Center Help","descriptionHtml":"","callToAction":"Request Server/Data Center Help","introHtml":"<p>All issues pertaining to Abacus Server/Data Center instances</p>","icon":12132,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12132","groups":[],"key":""}],"reqGroups":[{"id":121,"name":"Common"}],"orderMapping":{"121":[342,36,35,97,127,32],"55":[36,32],"43":[127,97],"70":[35]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9d5af015-97b3-3625-bf28-f423d7e89552","appLinkName":"Confluence (mumosystems.atlassian.net)","appLinkUrl":"https://mumosystems.atlassian.net/wiki","spaceKey":"A2","spaceName":"Abacus 2","spaceUrl":"https://mumosystems.atlassian.net/wiki/spaces/A2","isServer":false},"labels":[],"projectKey":"ACL","serviceDeskId":10,"kbLinkDomainURLs":["https://mumosystems.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ACL","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTdmZGNhNC0wMzVmLTQzZjgtOGQyZi05Mzg1NzRjMTQyYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMzAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4NDI1MTksIm5iZiI6MTczNDg0MTMxOX0.GSKzQWWGiRl_FI7odqVSOG_lPzcDPC9go__KCK0PruM","targetCollection":"upload-project-13000","endpointUrl":"https://api.media.atlassian.com","clientId":"917fdca4-035f-43f8-8d2f-938574c142c6","tokenDurationInMins":20}},"reqCreate":{"id":127,"projectId":13000,"form":{"name":"Schedule a Demo","descriptionHtml":"","callToAction":"Schedule a Demo","intro":"<p>Want to see Abacus in action before installing? Request a demo here.</p>","instructions":"","icon":12727,"iconUrl":"https://mumosystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12727","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13745","fieldConfigId":"14751","label":"Company name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Demo Request"]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_13746","fieldConfigId":"14752","label":"Requested date and time","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_13747","fieldConfigId":"14753","label":"Time zone","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11917","label":"Honolulu HST UTC-10","selected":false,"children":[]},{"value":"11918","label":"San Francisco PDT UTC-7","selected":false,"children":[]},{"value":"11919","label":"Phoenix MST UTC-7","selected":false,"children":[]},{"value":"11920","label":"Denver MDT UTC-6","selected":false,"children":[]},{"value":"11921","label":"Chicago CDT UTC-5","selected":false,"children":[]},{"value":"11922","label":"New York EDT UTC-4","selected":false,"children":[]},{"value":"11923","label":"Rio de Janeiro -03 UTC-3","selected":false,"children":[]},{"value":"11924","label":"UTC","selected":false,"children":[]},{"value":"11925","label":"London BST UTC+1","selected":false,"children":[]},{"value":"11926","label":"Vienna CEST UTC+2","selected":false,"children":[]},{"value":"11927","label":"Kyiv EEST UTC+3","selected":false,"children":[]},{"value":"11928","label":"Moscow MSK UTC+3","selected":false,"children":[]},{"value":"11929","label":"Dubai +04 UTFC+4","selected":false,"children":[]},{"value":"11930","label":"Mumbai IST UTC+5.5","selected":false,"children":[]},{"value":"11931","label":"Singapore +08 UTC+8","selected":false,"children":[]},{"value":"11932","label":"Beijing CST UTC+8","selected":false,"children":[]},{"value":"11933","label":"Tokyo JST UTC+9","selected":false,"children":[]},{"value":"11934","label":"Sydney AEDT UTC+11","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Abacus requirements","description":"What do you need from a calculation tool like Abacus?","descriptionHtml":"<p>What do you need from a calculation tool like Abacus?</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_13748","fieldConfigId":"14754","label":"How did you hear about us?","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"11935","label":"Atlassian Marketplace","selected":false,"children":[]},{"value":"11936","label":"mumosystems.com","selected":false,"children":[]},{"value":"12614","label":"LinkedIn","selected":false,"children":[]},{"value":"12615","label":"Atlassian Team Event","selected":false,"children":[]},{"value":"11937","label":"Other","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/10/create/127","requestValidateBaseUrl":"/servicedesk/customer/portal/10/validate/127","calendarParams":{"firstDay":0,"date":"2024-12-21T22:21:59-0600","useISO8601WeekNumbers":true,"dateIfFormat":"%b/%e/%y","dateTimeIfFormat":"%b/%e/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9d5af015-97b3-3625-bf28-f423d7e89552","appLinkName":"Confluence (mumosystems.atlassian.net)","appLinkUrl":"https://mumosystems.atlassian.net/wiki","spaceKey":"A2","spaceName":"Abacus 2","spaceUrl":"https://mumosystems.atlassian.net/wiki/spaces/A2","isServer":false},"labels":[],"projectKey":"ACL","serviceDeskId":10,"kbLinkDomainURLs":["https://mumosystems.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTdmZGNhNC0wMzVmLTQzZjgtOGQyZi05Mzg1NzRjMTQyYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMzAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4NDI1MTksIm5iZiI6MTczNDg0MTMxOX0.GSKzQWWGiRl_FI7odqVSOG_lPzcDPC9go__KCK0PruM","targetCollection":"upload-project-13000","endpointUrl":"https://api.media.atlassian.com","clientId":"917fdca4-035f-43f8-8d2f-938574c142c6","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}