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Before allowing Jira Management customers to place orders, administrators must :

  • Build a curated catalog of Items and optional Bundles from which the customers will be able to browse and pick items or bundles to order.

  • Add at least one Department towhich customers can select to charge their purchases back to.

  • Create Categories to group items by.

  • Add Vendors to associate items to.


Load a Sample Data Set

  • Checkout provides administrators with a quick mechanism to generate Items, Vendors, and Categories using the Load Sample Dataset function.

Note

This function can only be used once per project if there are no Items created.

Table of Contents

Add Department(s)

Departments are corporate cost centers in your organization that items are billed against.

  • Every order placed requires the customer to select a Department which will be charged for the items purchased.

  • To create a Department, navigate, administrators can navigate to Project Settings > Checkout > Departments > Add Department.

  • Each Department requires the following to create:

    • Name

    • Department Code

    • Budget (Defaults to $0.00)

    • Primary contact

    • Email address

  • Departments can be imported into the system using the import functionality. This requires a list in a CSV file.


Create Categories

Categories are groupings used to organize and filter Items.

  • Every item requires a Category.

  • To create a Category, navigate to Project Settings > Checkout > Categories and select Add Category

  • Each category requires the following to create:

    • Category Name

    • Short Description

  • Existing Categories can be imported using the import functionality.


Add Vendors

Vendors are the companies you source your Items from and indicate where Purchase Orders for those items are sent.

  • Each Item created requires an associated Vendor. Create at least one Vendor in the project for the Items to use.

  • To create a Vendor, navigate to Project Settings > Checkout Vendors > Add Vendor.

  • Vendors require the following attributes to create:

    • Address

    • Country

    • City

    • State

    • Postal Code

    • Contact Name

    • Phone Number

    • Email Address

  • Existing Vendors can be imported using the import functionality.


Adding

Add Items and Bundles

Items are products, licenses, or services that will be requested and ordered.

  • To add an Item to the project, navigate to Project Settings > Checkout > Items > Add Item

  • Items can be selected by customers from the customer portal.

  • To create, Items require the following attributes:

    • Type (Product, Service, License)

    • Category (Created by the administrators of the project)

    • Short Description

    • Detailed Description

    • Company Cost

    • Providing Vendor (Created by the administrators of the project)

    • SKU (Stock Keeping Unit)

  • Administrators can also add specs or images for an Item

    • Specs are custom details provided on the Item which can provide additional details to the customer about the Item.

    • Images can be attached to help the customer visualize the Item.

  • Existing lists of Items can be imported using the Import functionality.

Bundles are groups of Items that are commonly ordered together. Bundles do not require that Items share the same Vendor.

  • To create a Bundle, navigate to Project Settings > Checkout > Items > Add Bundle

  • Bundles require the following attributes to create:

    • Category (Created by the administrators of the project)

    • Short Description

    • Detailed Description

    • One+ Items(s)

  • Additionally, each Bundles can have images attached to it.


Wrapping Up

  • Once there is at least one Item and one Department, the portal is ready to use.

  • If the customer permissions were restricted, open the project back up and get ready to start accepting orders!

Write into our Support Desk with any questions you have.