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Before allowing Jira Management customers to place orders, administrators must :

  • Build a curated catalog of Items and optional Bundles from which the customers will be able to browse and pick items or bundles to order.

  • Add at least one Department towhich customers can select to charge their purchases back to.
  • Create Categories to group items by.

  • Add Vendors to associate items to.

  • Load a Sample Data Set

    • Checkout provides administrators with a quick mechanism the ability to generate Items, Vendors, and Categories using the Load Sample Dataset functionData Set function if it is desired to demo Checkout.

    Note

    This function can only be used once per project if there are no Items created.

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    Table of Contents

    Add

    Department(s)Departments are corporate cost centers

    Cost Centers

    Cost centers are department accounts in your organization that items are billed against.

    • Every order placed requires the customer to select a Department Cost Center which will be charged for the items purchased.

    • To create a Department, navigateCost Center, administrators can navigate to Project Settings > Checkout > Departments Cost Centers (under Procurement section) > Add DepartmentCost Center.

    • Each Department Cost Center requires the following to create:

      • Name of the Cost Center

      • Department Code of the Cost Center

      • Budget (Defaults to $0.00)

      • Primary contact

      • Email address

    • Departments Cost Centers can be imported into the system in bulk using the import functionality. This requires a list in a CSV file.

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    Create

    Add Categories

    Categories are groupings used to organize and filter Items.

    • Every item requires a Category.

    • To create a Category, navigate to Project Settings > Checkout > Categories and select Add Category

    • Each category requires the following to create:

      • Category Name

      • Short Description

    • Existing It is recommended to upload a Category Icon. This Icon will display in the catalog in the Portal when users filter by category.

    • Categories can be imported in bulk using the import functionality.

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    Select Configure fields in order to configure various fields attached to all Items in the category. These fields can either be read-only or customer-input. Read more about Category fields here.

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    Add Vendors

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    Vendors are the companies you source your Items from and indicate where Purchase Orders for those items are sent.

    • Each Item created requires an associated Vendor. Create at least one Vendor in the project for the Items to use.

    • To create a Vendor, navigate to Project Settings > Checkout > Vendors > Add Vendor.

    • Vendors require the following attributes to create:

      • Vendor Name

      • Address

      • Country

      • City

      • State

      • Postal Code

      • Contact Name

      • Phone Number

      • Email Address

    • Existing Vendors can be imported in bulk using the import functionality.

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    Adding

    Add Items and Bundles

    Items are products, licenses, or services that will be requested and ordered.

    • To add an Item to the project, navigate to Project Settings > Checkout > Items > Add Item

    • Items can be selected by customers from the customer portal.

    • To create, Items require the following attributes:

      • Type (Product, Service, License)

      • Category (Created by the administrators of the project)

      • Short Description

      • Detailed Description

      • Company Cost

      • Providing Vendor (Created by the administrators of the project)SKU (Stock Keeping Unit)

      • and other fields depending on what Category is selected

    • Administrators can also add specs or images for an Item

      • Specs are custom details provided on the Item which can provide additional details to the customer about the Item.

      • Images can be attached to help the customer visualize the Item.

    • Existing lists of Items can be imported in bulk using the Import functionality.

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    Bundles are groups of Items that are commonly ordered together. Bundles do not require that Items share the same Vendor.

    • To create a Bundle, navigate to Project Settings > Checkout > Items > Add Bundle

    • Bundles require the following attributes to create:

      • Category (Created by the administrators of the project)

      • Short Description

      • Detailed Description

      • One+ Items(s)

    • Additionally, each Bundles can have images attached to it.

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    Wrapping Up

    • Once there is at least one Item and one DepartmentCost Center, the portal is ready to use.

    • If the customer permissions were restricted, open the project back up and get ready to start accepting orders!

    Write into our Support Desk with any questions you have.