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Info

Administrators are able to control which items/bundles or categories (of items and bundles) are visible

(unlisted)

in the portal Catalog.

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Items
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Only users with the Administrators project role can view and edit the Items, Bundles, and Catalog administration pages in Checkout.

Items

For Administrators

When an Item (including an Item Bundle) is added or edited, administrators can set item visibility

by toggling the toggle in the upper right-hand corner of the dialog.
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with the Display in Catalog checkbox beneath Item Name in the dialog.

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Note

If a Category has been set to invisible, Items and Bundles in that category will not display in the catalog, even if their individual “Display in Catalog” checkbox is set to visible (checked). Conversely, if the Item or Bundle is unchecked to invisible, while their associated category is set to visible, the Item or Bundle will still not show. Both must be checked to visible.

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Administrators and Agents are able to see that an item or Bundle has been

toggled

checked to not Display in Catalog (

unlisted

invisible) in various places of Checkout by the presence of a crossed-eye icon next to the Item title/name.

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Info

In Checkout Settings > Items Administrators can view

unlisted

invisible items or bundles.

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For Agents

In Checkout (Hub) > Items Agents can view

unlisted

invisible items or bundles. The “Portal Visibility” filter can display only these items/bundles if set to “False.”

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Categories

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When viewing an Order ticket, Agents can add items to the order. The item dialog that appears shows invisible items.

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Additionally, when viewing an Order ticket, Agents can add new invisible items that aren’t currently in the item table.

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Categories

When a Category is added or edited, administrators can set visibility by checking the checkbox beneath Category Name. If this is unchecked to not display, all items and bundles in this category will not be visible in the portal Catalog, even if individual items or bundles have their individual “Display in Catalog” checked set to visible.

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Write into our Support Desk with any questions you have.