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Before Running a Charlotte Task

  1. Make sure that the capabilities have been loaded according to Load Capabilities page
  2. If the server doesn't have JDK 1.7+ loaded after following the Load Capabilities documentation, please make sure you install Java 1.7+ and reload the capabilities

Having trouble running a Charlotte task? 

Check the following: 

  1. When running a Charlotte task, make sure to use a java version of 1.7+
  2. Try the latest version of the Selenese Runner 
  3. If Safari isn't running make sure you have the safari driver installed
  4. Internet Explorer not working? Try adding a registry key as described here

Receiving "No agents meet this job's requirements."?

Make sure your administrator has followed the steps on detailed on the Load Capabilities page.

Want to get in contact with Mumo Systems? 

  1. Check out our Service Desk
  2. Check out our website

     

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