Format queues based on Checkout Order searchable values

One way procurement teams might want to organize their queues might be based around values in a checkout order such as ordering department, order total, or even the order address. This can be accomplished as shown below.

1. Navigate to Queues and click on New Queue, or edit an existing one if you want to use on already there.

2. For the JQL, filter based on the attributes which you want to search. To view possible options for Checkout JQL, take a look at the page on how to search order attributes. In the example below, we have created a search base on the ordering department name.

Configuring the queue with this JQL will show all open tickets associated with the “Marketing” department