One way procurement teams might want to organize their queues might be based around the department which is being charged for the purchases. This document outlines how this values in a checkout order such as ordering department or even order total. This can be accomplished as shown below.
To modify queues, the user must be a project administrator.
Navigate to Queues and click on New Queue, or edit an existing one if you want to use on already there.
Enter JQL similar to the following (try to pick the attribute which is least likely to change): In the example below, we have created a search base on the ordering department name.
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issue.property['com.mumosystems.checkout-order'].department.codename ~ "TDMarketing" and resolution is EMPTY |
Configuring the queue with this JQL will show all open tickets associated with the “Test Department”“Marketing” department.