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One way procurement teams might want to organize their queues might be based around the department which is being charged for the purchases. This document outlines how this can be accomplished.

To modify queues, the user must be a project administrator.

  1. Navigate to Queues and click on New Queue, or edit an existing one if you want to use on already there.

  2. Enter JQL similar to the following (try to pick the attribute which is least likely to change):

issue.property['com.mumosystems.checkout-order'].department.code ~ "TD" and resolution is EMPTY

Configuring the queue with this JQL will show all open tickets associated with the “Test Department”.

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