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One way procurement teams might want to organize their queues might be based around

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values in a checkout order such as ordering department, order total, or even the order address. This can be accomplished as shown below.

To modify queues, the user must be a project administrator.

  1. Navigate to Queues and click on New Queue, or edit an existing one if you want to use on already there.

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  1. For the JQL, filter based on the attributes which you want to search. To view possible options for Checkout JQL, take a look at the page on how to search order attributes. In the example below, we have created a search base on the ordering department name.

Code Block
issue.property['com.mumosystems.checkout-order'].department.

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name ~ "

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Marketing" and resolution is EMPTY

Configuring the queue with this JQL will show all open tickets associated with the

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Marketing” department

Write into our Support Desk with any questions you have.