Creating Invoices
In order to create invoices, one must have Purchase Orders enabled with the Multiple Issues Order Flow. If you have any questions pertaining to how to enable this, visit our Purchase Orders documentation page.
Checkout allows you to create invoices that can be sent to vendors from each of your purchase orders.
In order to enable this functionality, first one of your Jira Service Desk agents must submit a Purchase Order and select to e-mail it to the vendor.
After the Purchase Order is submitted, a number of things will occur:
A new Purchase Order ticket will be created and linked to the original Checkout order ticket
The relevant vendor will be added as a request participant to each Purchase Order ticket
the option will be available for the vendor to create an invoice on the newly-created Purchase Order Jira ticket.
In order to create an invoice for the purchase order:
Select Create Invoice