Calculations with Empty fields

By design, Abacus does not run a formula if the related fields are empty. But in some cases, a formula may need to be calculated even if the field is empty. There are a couple work arounds to this issues.

  1. Make sure the fields used in the formula have a default value. This can be done by configuring the field and setting a default value. The downside to this is the you Jira issue may have all these useless values always showing on your screen. 

  2. The second option is to have Abacus populate a default value for you if it is empty. To implement this solution, you can add a condition to check if the field is empty. Then add action to Edit Issue and set a default number. 

  3. Add the formula you intend to calculate right after the Edit issue action otherwise calculate formal as is.